Do Stakeholders Get Informed When Issues Arise on Their Websites?
Stakeholder Coordination
Do Stakeholders Get Informed When Issues Arise on Their Websites?
Many stakeholders never get informed when something goes wrong within their area of responsibility. This may be because no one knows who to contact, or people find it too much of an effort.
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CHALLENGE
Impact of Ineffective Notification Systems on Issue Resolution and Privacy Concerns
When the right people are not notified when issues arise, it can severely impact how company problems are resolved. For example, if a privacy-related issue emerges but the appropriate person isn't informed, the issue will remain unresolved, and the privacy concern will persist.
Solution
Streamlined Notifications for Effective Issue Resolution Across Stakeholders
With different stakeholders in different locations and departments, it can be difficult to coordinate when something happens in the website portfolio. With the Nixon Platform, each individual responsible is addressed as soon as something happens to the part of the portfolio he or she is responsible for.